Terms & Privacy

Terms and Conditions. These terms and conditions (the Terms) govern your use of this website and your purchase of products from us. Our business name is Ria Burns Knitwear and our address is Unit 6B, Estate of the Arts, South Liberty Lane, Bristol, BS3 2SG. By using this website, and by buying products from us, you agree to be bound by these Terms.

Privacy. We are committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with GDPR regulations ). The data is confidential and will be used only for the purpose for which permission has been granted. We do not share data with partners or third parties. You can unsubscribe from our mailing list at any time, by using the link provided inour newsletters. If you have any queries regarding your personal information with regard to these practices please contact us at hello@riaburns.co.uk

Log Data. Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

Security. When you make a purchase through our website, any personal information you send will be encrypted so that no one can intercept your details and read them. All payments are handled by Stripe or Paypal. Payment will be debited from your card before the dispatch of the goods you have purchased. Upon processing the transaction, Stripe or Paypal will issue you with an electronic transaction receipt which will be sent to the email address you provide.

Links To External Sites. Our blog contains links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Trade Description. Although we strive to ensure that the images and descriptions of our goods are accurates, we hope that you will understand that the use of natural dyes and hand made nature of the products means there may be slight variations in colour or size.

Complaints. We hope that you would not have any cause for complaint as we are committed to maintaining excellent standards of customer service. However, should you wish to make a complaint, please email us at hello@riaburns.co.uk

Privacy Policy Changes. Although most changes are likely to be minor, Ria Burns Knitwear may change its Privacy Policy from time to time. We encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.